“Doctor kab tak aayenge?” — twenty times a morning
Less Waiting Confusion
The queue is visible, even when timings shift.
Clinic OSSmart OPD Management
Run Your OPD Smarter
— With Live Token Updates
Appointments, live queues, prescriptions and follow-ups. All from one clinic dashboard.
Live queueOPD · Room 2
Now serving
24
Avg. wait
12 min
- 25R. IyerAppointment
- 26S. BanoWalk-in
- 27A. MehtaAppointment
Doctor delayed 15 min — waiting patients notified.
A Digi Hook product · OPD management
Scroll to explore
01
Live Token Status
The running queue, visible.
02
Delay Updates
Tell everyone waiting, once.
03
Simple for Staff
No training needed.
04
One Workflow
Entry to follow-up.
Clinic OS covers live tokens, delay updates, walk-ins, appointments, digital prescriptions, reports, patient history and follow-up reminders.
0
steps, entry to follow-up
0
tools your OPD actually uses
0
dashboard for the whole clinic
Save the day
Cut the waiting-room confusion
LiveRoom 2
Now serving
24
252627
Keep it together
Every visit in one record
Patient record
Rakesh Iyer
42M · PT-00418
- 12 AugFollow-up
- 04 JulConsultation
- 18 MayFirst visit
Follow through
No follow-up slips away
Due today06
- S. Bano · BP review
- A. Mehta · report
- R. Iyer · 12 Sep
Core features
Everything Your OPD Needs — Without the Complexity
Four tools. Nothing your clinic won’t use.
Book a Live Demo- 01
Live Token & Delay Updates
The queue updates in real time. One delay update reaches everyone waiting.
Now serving
24
Waiting
07
Doctor delayed 15 min · queue updated
- 02
Smart Appointments
Walk-ins and booked patients in one list, with clear visit status.
- 10:00Rakesh IyerIn consult
- 10:20Sana BanoWaiting
- 10:40Arun MehtaWaiting
- 11:00Divya NairExpected
- 03
Digital Prescription & Reports
Medicines, dosage and advice — with reports linked to the visit.
- Amoxicillin 500 mg1-0-1 · 5 days · after food
- Paracetamol 650 mgSOS · if fever above 100°F
- ORS sachet1-1-1 · 3 days
Blood report attachedAdvice: rest 3 days - 04
Patient Records & Follow-up
Every past visit in one profile, so consultations start with context.
- 12 AugFollow-upBP stable · continue meds
- 04 JulConsultationFever · CBC advised
- 18 MayFirst visitRegistered · history taken
OPD workflow
A Simpler OPD, From Entry to Follow-up
The same five steps your clinic already runs — just visible.
- Step 01 — Front desk01 / 05
Patient Entry
Details in, visit created. Returning patients come up instantly.
Full name
Sana Bano
Mobile
+91 98••• ••432
Age / Sex
31 · Female
Visit type
Walk-in
Visit created · 10:18Assign token - Step 02 — Reception02 / 05
Live Token & Queue
Assign the token. The order stays visible to everyone.
Live token displayWaiting area screenNow serving
24
Dr. A. Sharma · Room 2
25262728Doctor delayed by 15 min — next token expected at 10:40 AM.
- Step 03 — Consultation room03 / 05
Consultation & History
Past visits, prescriptions and reports — before the doctor starts.
- 12 AugFollow-upBP stable · continue meds
- 04 JulConsultationFever · CBC advised
- 18 MayFirst visitRegistered · history taken
- Step 04 — Consultation room04 / 05
Prescription & Reports
Medicines, dosage and advice, saved to the visit.
- Amoxicillin 500 mg1-0-1 · 5 days · after food
- Paracetamol 650 mgSOS · if fever above 100°F
- ORS sachet1-1-1 · 3 days
Blood report attachedAdvice: rest 3 days - Step 05 — Clinic team05 / 05
Follow-up Reminder
The next date is saved — and surfaces when it’s due.
- Rakesh IyerDue todayCall
- Meera ShahDue in 2 daysCall
- Imran QureshiOverdue · 3 daysCall
- Divya NairDue in 6 daysCall
Step five
Follow-ups are what turn a visit log into patient retention.
Why Clinic OS
Less OPD Confusion. Better Patient Experience.
A busy clinic doesn’t need more screens. It needs fewer missed details.
Old reports scattered across files and chat threads
History in One Place
Visits, prescriptions and reports stay together.
Follow-ups remembered only when the patient calls back
Follow-ups You Can Act On
Due patients surface, so the team knows who to call.
Every visit handled a little differently
A More Professional Clinic
One flow from reception to consultation.
Core message
A workflow tool — not another complicated hospital software.
Built around real clinic workflow
Easy for the Clinic. Easy for the Team.
Designed around the doctor, the front desk and the team.
On the floor
Desk, consultation room and waiting area — one shared view.
- 01
Doctor-Friendly View
Patient context up front, not buried in menus.
- 02
Reception-Friendly Workflow
Entry, appointments, tokens and status on one screen.
- 03
Walk‑ins + Appointments
Both, without forcing one booking model.
- 04
Guided Onboarding
Your team is comfortable from day one.
What that means day to day
Fast, responsive interface
Secure role-based access
Cloud access on authorised devices
Regular support and updates
Nothing about how your clinic runs has to change. The same steps your team already follows are simply written down as they happen.
- Nobody at the desk repeats the same answer all morning.
- History is where the doctor already is.
- A follow-up is a date in the system, not a memory.
One-line positioning
One simple workflow, from appointment to follow-up.
Reception, the consultation room and the follow-up call all work off the same visit — so nothing has to be repeated, re-entered or remembered.
- 01Appointment or walk-in
- 02Live token and queue
- 03Consultation with history
- 04Prescription and reports
- 05Follow-up reminder
Product preview
See Clinic OS in Action
Four screens your clinic will actually live in.
Preview 0101 / 04
Reception dashboard
Today’s list, walk-ins and waiting status.
Today
18
Waiting
07
Walk-ins
05
Done
11
TokenPatientAgeTypeStatus
- 24Rakesh Iyer42MAppointmentIn consult
- 25Sana Bano31FWalk-inWaiting
- 26Arun Mehta55MAppointmentWaiting
- 27Divya Nair28FAppointmentExpected
- 28Imran Qureshi37MWalk-inExpected
Preview 0202 / 04
Live token view
The running queue, and how a delay shows up.
Live token displayWaiting area screen
Now serving
24
Dr. A. Sharma · Room 2
25262728
Doctor delayed by 15 min — next token expected at 10:40 AM.
Preview 0303 / 04
Patient profile
History, past prescriptions, current consultation.
Rakesh Iyer
42M · +91 98••• ••221 · Since May 2025
HypertensionAllergy: sulfa
Visit history
- 12 AugFollow-up · BP stable
- 04 JulFever · CBC advised
- 18 MayFirst visit · registered
Today's consultation
Reviewed previous prescription and blood report. Continue current medication. Reduce salt intake.
Rx createdReport linkedFollow-up · 12 Sep
Preview 0404 / 04
Follow-up queue
Who is due, and who to call next.
PatientDueStatusReason
- Rakesh Iyer12 SepDue todayBP review
- Imran Qureshi09 SepOverdue · 3 daysDressing check
- Meera Shah14 SepDue in 2 daysReport discussion
- Divya Nair18 SepDue in 6 daysPost-fever review
- Sana Bano22 SepDue in 10 daysRoutine follow-up
Want to see it with your clinic’s use case?
Book a Live DemoBook a live demo
See How Clinic OS Can Fit Your OPD
A short walkthrough of the full patient flow.
- Patient entry and record lookup
- Live token, queue and a delay update
- Consultation, history and prescription
- The follow-up queue in daily use
Typical demo · 20 minutes · on call or in person